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Return Policy

Returns Policy

Final Sale

Due to the nature of our products, all sales are final. We are unable to offer refunds, exchanges, or returns once a purchase is made. This policy ensures the quality and safety of our products, as they are personal care items and cannot be restocked or resold.

We encourage you to review your order carefully before completing your purchase. If you have any questions or need assistance with product information, please contact us at info@soapcutecalifornia.com prior to making your purchase.

Exchanges

We only replace items if they are defective or damaged. To exchange a defective or damaged item for the same product, please email us at info@soapcutecalifornia.com

Please note that you will be responsible for the shipping costs associated with returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

If the exact product you need to exchange is no longer available, you will receive store credit for the amount of your purchase.

The time it takes for your exchanged product to reach you may vary based on your location.

Thank you for your understanding and cooperation.